One customer’s records
Updates and corrections
A durable public log for meaningful corrections, new records, company responses, and source changes.
Correction policy
Accuracy matters more than preserving the first draft. If a material statement is wrong or incomplete, I will correct the page and record the change here. Minor spelling, formatting, accessibility, and link fixes do not require a log entry.
A correction identifies the date, affected page, prior statement, corrected statement, reason for the change, and supporting source.
Correction log
Initial publication basis
The site was prepared from the payment receipt, dated emails, a partial-shipment notice, support-ticket acknowledgments, current Kazumi policy and instruction pages, and linked Trustpilot and Reddit discussions.
Toki status confirmed
The site was updated to state that the Toki had neither shipped nor arrived as of August 2, 2026, 114 days after payment.
Flask use conditions added
The cracked-flask page now records the date, gas-stove heat setting, water amount and temperature, and the absence of empty heating or prior impact.
Custom-production analysis added
The cancellation page now compares Kazumi’s custom-made and handcrafted wording with its public listings, production-batch correspondence, overseas-production terms, and current Toki preorder language.
Homepage rewritten for clarity
The homepage now leads with the order outcome, links each major fact to supporting material, quotes Trustpilot and Reddit posts directly, and states the purchaser’s opinions in plain language.
Company response
A substantive response will be added here if one is received and can be published without disclosing private information.