One customer’s records
What reviewers wrote on Trustpilot and Reddit
Short quotes about delays and cancellation terms, linked to the original posts.
Third-party sources: I have not verified these reviewers’ identities, orders, or claims. This snapshot was checked August 2, 2026.
Trustpilot snapshot
On August 2, Kazumi Coffee’s unclaimed Trustpilot profile displayed a 2.3 out of 5 TrustScore from 7 reviews.
Review titles described severe delays, unclear delivery timing, a 55% cancellation fee, and repeated broken delivery promises. These are the reviewers’ claims, not facts I verified.
Read the original Trustpilot reviewsReddit discussion
“I have an order they continue to tell me is in production… For the last five months.”
Read the original Reddit discussion“Mine was 7 months!”
For my first-hand account, read my full experience.